We stand behind our products and offer a lifetime warranty against manufacturing defects and breakage from normal use (loose of gemstones, chain rips, pin breakage).

As our pieces are made of gold, they should be treated with care to ensure they last a lifetime. The warranty does not cover: improper use of the jewelry, mishandling or accidental damage or incorrect installation.

If any of your piercing jewelry pieces arrived defective or have been damaged during normal use or installation, you can request a repair or replacement here.

Please complete the details below so our team can review your request and get back to you within 7 business days.